Shipping and Content Delivery Policy – eMock Test

1. Introduction

This Content Delivery Policy outlines the terms and conditions for the delivery of digital educational content provided by eMock Test through our website (https://www.emocktest.in) and mobile application (collectively referred to as the “Platform”).

2. Nature of Products

2.1. eMock Test provides entirely digital educational content and services. Our products include, but are not limited to:

Online courses

E-books

Video lectures

Practice tests and quizzes

Interactive learning modules

2.2. All content is delivered electronically. We do not offer any physical products that require shipping.

3. Content Delivery

3.1. Immediate Access: Upon successful purchase and payment confirmation, you will be granted immediate access to the digital content you have purchased.

3.2. Access Methods:

Website: Log in to your account on our website to access your purchased content.

Mobile App: Download our mobile app and log in to access your content on-the-go. (If Provided)

3.3. Download Limitations: Some content may be available for download, subject to the terms specified for each product. Download limits, if any, will be clearly stated in the product description.

4. System Requirements

4.1. It is the user’s responsibility to ensure they have the necessary devices and internet connection to access our digital content.

4.2. Recommended system requirements for optimal performance will be listed on our Platform and updated periodically.

5. Content Updates

5.1. eMock Test may update content periodically to ensure accuracy and relevance.

5.2. Users will be notified of significant content updates via email or through notifications on the Platform.

6. Delivery Timeframes

6.1. For instant-access products (courses, e-books, etc.): Access is typically granted immediately after payment confirmation.

6.2. For scheduled live webinars or time-bound courses: Delivery will occur at the specified date and time.

7. Technical Issues

7.1. In the event of technical issues preventing content delivery, users should contact our customer support team immediately.

7.2. eMock Test will make every effort to resolve technical issues within 24-48 hours of being notified.

8. Account Security

8.1. Users are responsible for maintaining the security of their account credentials.

8.2. Sharing of accounts is strictly prohibited and may result in account termination without refund.

9. Intellectual Property Rights

9.1. All digital content delivered remains the intellectual property of eMock Test.

9.2. Users are granted a non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes.

10. Content Availability

10.1. eMock Test strives to ensure 24/7 availability of our digital content.

10.2. We reserve the right to perform maintenance or updates that may temporarily limit access to content. Users will be notified in advance of any planned maintenance.

11. Changes to This Policy

11.1. eMock Test reserves the right to modify this Content Delivery Policy at any time. Any changes will be effective immediately upon posting on the Platform.

11.2. It is the responsibility of the user to review this policy periodically for any changes.

12. Contact Us

If you have any questions about this Content Delivery Policy or are experiencing issues accessing your purchased content, please contact our customer support team at:

Email: help@emocktest.in

Phone: 8077834630

Address: eMock Test, Amroha, Uttar Pradesh

Last Updated: 22 October, 2024

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